Behaviourist Advice

Behaviourist Advice 

Specialist animal behaviour advice from experts.
by Daniel Cummings, Behaviour Manager at Cats Protection and Charlotte Carr, Technical Behaviour Manager at Ceva Animal Health Ltd 18 March 2020
In this blog Charlotte Carr, Technical Behaviour Manager at Ceva Animal Health Ltd, manufactures of FELIWAY®, has a chat with Daniel Cummings, Behaviour Manager at Cats Protection. They discuss understanding cats behaviour better, recommendations to help owners with anxious cats, environmental requirements and recognising communication signals. Together with discussing how Cats Protection help cats feel comfortable and less stressed. Charlotte (Ceva) : What could be the reason a cat is acting out of character? Daniel (Cats Protection): It could be medical conditions that cause change so first get the cat to a vet to check any underlying medical issues. If there isn’t anything medical, the cat could be acting out of character due to change in the environment. For example trigger factors such as a new cat in the neighbourhood or home environment, building work, new baby or first baby. Specific triggers could be items or sounds such as fireworks / loud noises, that cause the cat to have a fear response, which then causes a change in behaviour. Also, depending on previous experience, how well socialised the cat is and also their genetics (being naturally confident or worried), the cat could have a fear response but recover quicker. Without positive previous experience or socialisation, then a fear response will be shown initially and last a few days after. As long as the trigger persists then the cat will show similar fear responses. Charlotte (Ceva) : Do you find that cat behaviour can be hard to read? Daniel (Cats Protection): My favourite topic! Understanding body language is fundamentally the most important thing we, as pet owners, can do. When comparing cats to dogs, dogs' emotions could be easier to read, but with cats, they still show their emotions but could be harder to read. However, we still should try to understand cat body language and their subtle ways of communicating. Charlotte (Ceva): Are there any signals or signs that owners can look out for in cats that are stressed out? Daniel (Cats Protection): Hissing or swiping is a communication tool cats use, it could be misinterpreted for being confrontational or challenging the owner’s authority. When in fact the cat could be scared and trying to communicate this, to make their owner fully aware of their fear. When cats are scared of the specific situation, or find it challenging, they will show subtle body language cues. Pupil dilation is a good indicator that they are fearful (bear in mind low light impact, which can have a natural impact on pupils). Ears can be a good indicator of stress, up-right, side or back, (Daniel calls this aeroplane ears), are all indicators that the cat is feeling worried. Body posture and position, back legs stretched out and leaning away or back, not walking to you or walking away are all examples of when a cat can be fearful. There are subtle signs owners can look out for, such as not eating, drinking and changed toilet habits. Also, hiding away or sleeping more than normal (cats sleep up to 16 hours a day but this is broken up with activity) or not having restful sleep, the cat having their eyes closed but ears are tuned into other sounds or focused on other things. Slightly more obvious behaviour to show stress is over-grooming, which is a huge welfare issue! Charlotte (Ceva) : Thinking of what you do at Cats Protection and cat welfare importance, how do you make a cat's environment feel as comfortable as possible? Daniel (Cats Protection): For Cats Protection, cat welfare is hugely important. Although some cats may have nowhere else to go or are from a negative situation, being in a rescue centre isn’t an ideal place to be. The view is that their rescue is short term but rescue can be stressful for cats. To make it less stressful, Cats Protection provides... A Hide & Sleep® cat hide or an igloo style bed is provided for the cat to be able to hide away or get higher up if they are stressed. Creating a similar environment for the cat’s natural needs, as a natural prey species. Use FELIWAY®, which can make a difference for their cats. Correct resource placement including making sure the litter tray is appropriately positioned, food and drink are separate and away from the litter tray. At home, cat owners must try to space out resources as much as possible. Creating a more private environment by restricting sight of other cats is achieved by frosted glass / opaque glass as cats are a naturally solitary species. Cats are very scent orientated (humans are very sight orientated). Cats Protection uses a 2 bed system (cloth / textile / towel / material) so there is always one bed in a pen that has a cat's scent, when the other is being washed and a new one is being added, to maintain their scent profile. The importance of making a cat’s environment and routine as predictable as possible to reduce anxiety or fear is really essential to cover during Pet Anxiety Month. An example of Cats Protection doing this is by restricting the number of handlers so the cat then gets familiar to certain people. Ideally restrict actual handling, so cats approach people for attention, otherwise if hiding don’t touch or approach if not needed. Let the cat hide away and give them space so the cat's safe space is kept safe. A tip for owners to help their fearful cats is, restrict strong / high scents in the home such as air freshener, perfumes and strong scented sprays (cats are very sensitive to smell). As we don’t see the world through smell like cats, it's hard for us to understand how aversive it can be. Charlotte (Ceva): What would you suggest to an owner to avoid cat anxiety? Daniel (Cats Protection): Make everything you do predictable, cats thrive on routine. Try to leave your cat alone if you have a fearful cat, try not to force your cat to be your friend. Ignore them and allow them to approach you first. This is the best way to actually become friends with your cat and help them feel more in control. Charlotte (Ceva): What do you recommend for veterinary practices to ensure minimal stress to the cat during a vet visit? Daniel (Cats Protection): Become accredited to be a cat friendly practice. Think cat! Create a separate area for cats (to dogs), provide a table preferably beside each chair to place the cat up high, provide blankets for cat carriers and pre-spray with FELIWAY®. Or provide a clean towel pre-sprayed with FELIWAY® for owners to use. Vets can use FELIWAY® also during the consultation, but use FELIWAY® correctly i.e. use FELIWAY® spray 15 minutes before the animal enters the room and plug in FELIWAY® Diffuser in the waiting area. During consultation get the cat on the vet table only if you need to, and be as efficient as possible (have a need to do - nice to do list). Have a discussion with the owner before the cat comes out. Only do 'need to do' things, you can do 'nice to do' things but only if the cat is ok. Do ‘hands off’ handling and avoid scruffing, now not recommended to vets during training. Charlotte (Ceva): Do you have any suggestions for a new cat owner to make homing as smooth as possible? Daniel (Cats Protection): Be prepared! Whether the cat is from rescue or a breeder, set the home and cat carrier up in advance, not on the way home. Plug in FELIWAY® Diffuser beforehand, we say minimum 24 hours before. Try to be aware that yes, it’s great the cat has a home but the process will be stressful still for the cat from pick-up, going in to the cat carrier, travelling, finally to the home environment. Try to be anti-social for at least 72 hours, avoid having visitors, particularly if you have a fearful cat. Importantly, be calm and get the cat to come into the environment by leaving them alone. Help the cat learn the environment isn’t scary by providing enrichment toys and scatter food around the home even when the owner is not home. So the cat can learn to come out and interact with the environment and engage with toys / balls / feeders. Let the cat become confident with the environment first, then the cat can get confident with people. Cats need to build up confidence! Charlotte (Ceva) : Have you got an example of a positive homing story? Daniel (Cats Protection): Snowball’s story… Snowball showed fearful behaviours in the rescue pen, such as hissing and swiping. The problem was the pen was too small and when a handler went over the threshold, Snowball reacted with a fearful response. We worked with Snowball in foster care and with their new owner to ensure the home environment was right, the number of visitors was restricted and introduced interacting with Snowball from a distance with fishing rod toys and enrichment feeders. Snowball was a completely different cat at home with the right environment, choosing to come up and engage themselves. Because the owner was willing to take on the advice given, take a step back, be patient and consistent, this helped Snowball and had a positive outcome. Charlotte (Ceva): How does Cats Protection help the public understand cats' needs in order to improve welfare? Daniel (Cats Protection): As well as the Cats Protection behaviour conference to be held in September and general online content, we do have a free online training module, which can be found at www.cats.org.uk/online-learning called ‘ Understanding Cats Needs ’. Charlotte (Ceva) : Pet Anxiety Month in March is all about raising awareness, what would be your top 3 tips to help owners? Daniel (Cats Protection): You can't always prepare for what your cat may find fearful but as long as we can appropriately read our cat's body language, we can adjust to all situations accordingly. Cats Protection has a fantastic series of cat behaviour videos available to watch online such as ‘ recognising stress in your cat ’, ‘ cat body language ’ and ‘ Why does my cat..? ’ . Ensure the environment is set up properly and use FELIWAY® to create the most comforting optimum environment possible. Think you know everything there is to know about what makes the purrfect cat-friendly environment? Play the Cats Protection interactive house plan online game and find out if your water bowls, scratching posts and litter trays are all in the most suitable place for your cat in your home. Give the cat a break and give yourself a break! Doing less will be better for the cat and don’t feel like you need to solve everything instantly, behaviour change takes time so don’t stretch yourself too much. Additional cat behaviour information can be found by clicking here .

Pet Anxiety Month Blog: Blue Cross
Tasha Cole, Blue Cross Animal Behaviour Coordinator and Ryan Neile, Blue Cross Head of Behaviour Service Operations kindly developed this blog to help raise awareness and give advice to pet owners for Pet Anxiety Month. 

Pet Anxiety Month is managed by Ceva Animal Health Ltd, manufactures of ADAPTIL® and FELIWAY®. Ceva Animal Health Ltd donate ADAPTIL® Calm on-to-go Collars to Blue Cross Rehoming Centres, helping to provide pheromone support for dogs in kennels. 



Rosie Bescoby is a Clinical Animal Behaviourist with a degree in Psychology and Zoology and a Post-Graduate Diploma in Companion Animal Behaviour Counselling, based in and around Bristol and North Somerset. 


Rosie is a full member of the Association of Pet Behaviour Counsellors, a member of the Association of Pet Dog Trainers, and registered as both a Clinical Animal Behaviourist and as an Animal Training Instructor with the Animal Behaviour and Training Council.

by PH837336 27 February 2020
It is estimated that as many as 50% of domestic cats experience an emotional disorder, and although it is unclear how many are related specifically to anxiety, it is inevitable that anxiety will be a component in a large proportion of cases. Anxiety can be defined as anticipation of a negative event which may or may not be real. It is closely linked with fear, which is experienced when an individual is confronted with a perceived threat. Anxiety, therefore, lacks a specific triggering event. For example, a human might experience a fear response when confronted with a spider in a box. If the same person was told that there was a spider loose in the room but it is unknown where it is or when it might appear, that negative anticipatory state would be anxiety. Anxiety may be situational (i.e. in a certain context something negative might occur), or generalised (a fairly persistent state of chronic anxiety). What causes anxiety? • Genetics will always underlie the potential for a cat to experience anxiety, so breeding from temperamentally robust cats reduces the likelihood of the offspring exhibiting anxiety. • The environment in which kittens are reared between 2 to 7 weeks of age has an important role in reducing the potential for anxiety developing. During this ‘socialisation period’, kittens learn what aspects of their environment are normal and safe, so everything they experience during this period is likely to be accepted when encountered later in life. Equally, anything that they do not come across during this period is much more likely to produce a fear response after seven weeks of age. The greater the variety of positive experie nces they have during this time, the more likely they are to cope with novel experiences in the future. • Cats are territorial animals and have complex social interactions. Well-socialised cats may form bonds with other co-habiting cats, but living with another cat is not essential for their emotional wellbeing. Indeed, uncontrolled introduction or access to other cats (both co-habiting and in the neighbourhood) can lead to anticipation of negative interactions. Equally, cats may be anxious of unwanted or unpleasant interactions from other pets, humans, or exposure to noises or scary stimuli (e.g. hoover). • Human responses to cat behaviour can induce anxiety. Using aversives (something the cat finds unpleasant) such as water sprays or shouting in an attempt to reduce unwanted behaviour will cause the cat to anticipate negative outcomes, and this anxiety will become generalised if the punishment is unpredictable from the cat’s perspective. Attempts to befriend or handle a cat without their consent will also induce an anxious state. • Predictability and control over the environment will reduce anxiety. Conversely, changes in routine such as moving house, ceasing outdoor access, changes in the human or animal dimension of the family, human parties, Christmas, veterinary visits, travel, visitors, or even a sudden change in food can induce anxiety. • Cats use scent and chemical communication to reassure themselves and to feel safe and secure in their territory. Redecoration, renovation or introducing new furniture to the home will bring unfamiliar scent profiles into the cat’s core territory and this may induce anxiety and perception of threat. • Pain, discomfort or illness will increase anxiety due to both anticipation of pain (for example, a cat suffering from arthritis may anticipate pain when climbing into its littertray, leading to urination in other areas of the home) and lowering thresholds for coping with additional stressors (we’re all less tolerant of daily challenges if we are suffering physically). Physiological symptoms of anxiety include an increased heart and respiration rate, trembling, gastrointestinal tract upset and idiopathic cystitis. Coping strategies such as inappropriate urination, urine spraying and marking, overgrooming or lack of grooming and self-care, excessive vocalisation, changes in eating or sleeping patterns, scratching in new locations or increased frequency, aggression, hiding, social withdrawal including lack of play, and escaping or agoraphobia are all potentially symptoms of anxiety. Freezing, flattening, skulking, sudden grooming, dilated pupils, and staring are all body language signs associated with anxiety. Preventing anxiety and helping anxious cats Hiding and high perches The cat’s core territory should enable and encourage hiding. Hiding places at both ground-level and elevated levels can be provided. Domestic cats are classed as both a predator and a prey species, and they naturally climb for observation and safety. High hiding places enable cats to better survey the environment for potential intruders and other threats. Access should be unrestricted to resting areas where loud noises, dogs, other cats in the household, outdoor cats approaching the windows, and pursuit by small children are minimized. Pheromone therapy Cats release pheromones during facial rubbing when they feel comfortable in their environment. Studies show that this pheromone reduces anxiety. Feliway Classic can be used either as a plug-in diffuser or as a spray (for travel or vet visits, for example) to increase perception of safety and relaxation. Predictable routine & interactions An environment that ensures a reasonable level of consistency and predictability over which the cat perceives it has control will reduce potential for anxiety. Whenever a change in a resource (e.g. food, litter) is planned, offering the new resource adjacent to the existing resource allows the cat choice. Imposing unfamiliar, undesirable resources on a cat may create an additional stressor in the cat’s environment. Multi-cat households Cats avoid meeting unfamiliar cats where possible by keeping to a sort of time schedule and using chemical communication. A group of cats living together may or may not be classed as the same social group. Cats within the same social group will rest in physical contact and groom/rub each other. Owners of multi-cat households need to provide enough space to allow each cat to keep a social distance of 1 to 3 meters and it is important to provide multiple resting places and resources to avoid competition so cats can co-exist without being forced into close contact. For example, feeding from separate locations placed out of sight of each other, and providing a littertray for each cat plus one additional box, all in separate locations. Signs of conflict between cats can be overt or silent. Signs of overt conflict include stalking, hissing, raised fur (piloerection), swatting and fighting. Silent conflict may involve the threatened cat spending more time away from the family or attempts to interact with family members only when the assertive cat is not present. Feliway Friends is the cat appeasing pheromone that can be useful when introducing a new cat into the home and to encourage harmony within the multi-cat home. Interaction with or exposure to other animals and humans Other animals that coexist in the cat’s environment may be perceived as predators (e.g. dogs). The cat should be able to control whether to approach and how long to maintain contact with any predator species, as well as with humans (both familiar and unfamiliar). Some cats may prefer to be stroked whereas others may prefer play interactions with owners. It is important to avoid any punishment in attempting to reduce unwanted behaviour, as this will simply increase anxiety. Play Appropriate outlets for play behaviour are essential for reducing anxiety and should incorporate the natural predatory sequence of stalking, chasing, pouncing and biting. Examples of appropriate toys include wand toys, battery-operated toys, balls inside a box, catnip-filled toys, and laser pointer games (that must always end with a successful catch). Toys should be rotated every few days to maintain novelty and interest. In addition, feeding from bowls removes any opportunity for cats to express their natural predatory instincts. Offering food in puzzle toys specifically designed to release dry food when physically manipulated by cats, or stuffing hollow food toys with wet food require cats to work to remove the contents. Reducing other potential for stress in the environment Locating littertrays in quiet areas protected from interruption by people/other animals and away from household appliances that may begin operating suddenly will reduce potential for anxiety associated with toileting behaviour. Some cats may prefer the privacy of covered littertrays, but they can trap odours and prevent cats from having a safe vantage point for the approach of other animals during elimination. Littertrays should also be located away from food and water locations. Cats generally prefer fine, clumping litter that should be scooped daily and emptied weekly, with the tray being washed with fairy liquid and water. Other scenting products and liners should be avoided. An enriched environment allows cats to express their natural behaviours, including scratching and chewing. Scratching behaviour maintains claw health and is a form of visual and pheromonal marking. Cats tend to scratch more often when stretching after periods of rest or sleep. Therefore, scratching posts should be placed in proximity to preferred resting places. Undesirable chewing can be avoided by offering a variety of cat-safe plants and grasses such as catnip, catmint, valerian, chamomile, calendula, Echinacea, licorice root, cat’s claw, dandelion root, goldenseal, wheat grass, oat grass and rye grass . Referral Your vet should always be the first port of call with regards any behavioural problem. They will consider potential medical differentials and you can request referral to a Clinical Animal Behaviourist (see The Animal Behaviour and Training Council www.abtcouncil.org.uk). Depending on the specific problem, some behaviourists may be able to help via a phone consultation. Alternatively, face-to-face consults allow the clinician to gather information in the cat’s own environment.
by PH837336 27 February 2020
Behavioural problems related to anxiety are common in the domestic dog (it is thought that almost 50% of the UK dog population suffer from ‘separation anxiety’ alone). Pet insurance companies reported that in 2019, behavioural claims increased by up to 50% on 2018 claims – underlying anxiety will undoubtedly have been a common component in many of these cases. Anxiety is induced by anticipation of a negative event that may or may not occur, where fear is defined as the behavioural response shown to actual danger. Imagine being scared of spiders. Someone shows you a box with a huge spider in it - you experience a fear response. If someone told you that within a certain room, or at a certain time of day, a huge spider might appear, you would experience situational anxiety in that room or around that time. However, if someone told you that a huge spider could suddenly appear at any time or any place, you are likely to experience generalised anxiety which can lead to chronic stress. Examples of common scenarios where dogs exhibit situational anxiety include waiting in the veterinary reception area (anticipating a negative/painful event occurring when the vet sees them), when the clocks change and the nights draw in (anticipating previous fear-inducing firework noises), on a walk (anticipating a scary dog round the next corner), or when left at home alone (anticipating another burglary attempt). A dog who is unable to control or predict when they might be exposed to something unpleasant or painful is likely to be in a near constant state of generalised anxiety. BODY LANGUAGE Body language that may indicate an anxious state includes lip licking (anxiety can inhibit salivation, or conversely can lead to excessive salivation – sounds contradictory because it is, but it’s related to complex hormonal/neurotransmitter responses!) Yawning (often used to communicate a feeling of uneasiness or to calm themselves back down after a negative experience) Licking at themselves or others Social withdrawal or increased sleep Avoidance of situations Tail position lowered Lowered body posture A front paw raised, flattened or pulled back ears Dilated pupils Panting (not due to physical exercise or heat) Hypervigilance Trembling Excessive shedding of hair or dandruff Sweaty paws Pacing, hiding, or attempts to hide such as digging HOW CAN WE REDUCE THE RISK OF ANXIETY DEVELOPING? Multiple factors influence the development of behaviours associated with anxiety in dogs: • Genetics: It is important that breeders select temperamentally robust dogs to prevent the potential for anxious dispositions to be inherited. • Maternal stress & the neonatal period: Studies show that stress experienced during pregnancy negatively affects stress reactivity in offspring. Therefore, attempts should be made to ensure the mum’s environment and her experiences during pregnancy are as stress-free as possible. Providing neonatal (3-6 day old) puppies with a stimulating environment and mild stressors (in the form of handling) have been shown to promote resilience when older (the capacity to recover quickly and adapt after a difficult event). • Personality types: Individuals can be shy or bold or anything in between. These varying personality types also have different coping strategies. ‘Proactive’ individuals express obvious behavioural signs that might not be desirable from the owner’s perspective, but they are actually beneficial in terms of the dog’s ability to manage stressful situations and reduce the risk of emotional disorders. Other dogs may appear less overtly anxious because their coping strategy is more passive, but they are actually experiencing the same underlying negative emotion as individuals who express outward symptoms. Anxiety is also linked to pessimism (expecting the worst). • Weaning: In natural environments, the process of weaning is gradual with puppies becoming increasingly more emotionally and nutritionally independent. Under human control, the mum is often removed suddenly from her puppies which can cause distress that can last for several weeks. Conversely, repeated, short periods of separation from the mum increases the puppies’ resilience to stressful events later in life. • Socialisation period: Breeders have an important role in terms of introducing puppies to potential stressors. Between 3-12 weeks of age, puppies learn what aspects of their environment are normal and safe, so everything they experience during this ‘socialisation period’ is likely to be accepted when encountered later in life. Equally, anything that they do not come across during this period is much more likely to produce a fear response after twelve weeks of age. The greater the variety of positive experiences they have during this window, the more likely they are to cope with new experiences in the future. However, the sensitivity of the young puppy’s brain means that exposure to a scary or overwhelming situation during this period may have long-term negative effects. Exposure to potential stressors that gradually increase in intensity and duration has positive effects on emotional reactivity and problem solving. Studies have produced mixed results regarding the potential benefits of puppy socialisation classes on later behaviour. Training methods used in classes are variable and the extent to which they may contribute to reducing potential anxiety will depend on the setup and attentiveness to each individual puppy’s behavioural responses. Play and relaxed social interactions provide ideal contexts for puppies to encounter novel situations and learn that they are not threatening. Adaptil Junior (a synthetic version of the pheromone that the mum produces when she is lactating her puppies) will help puppies feel calmer and safer when encountering new experiences. • Training methods & relationship with owner: Interactions between dogs and owners may affect numerous aspects of social behaviour. Research has shown that dog owners who shared more activities with their dogs were less likely to categorize them as “nervous”. Responding appropriately to our dogs when they are exposed to a stress-inducing event can induce a calming effect. One study showed that 20 minutes of gentle stroking inhibited the immediate increase of cortisol (the stress hormone) when dogs were given an injection. Historically, advice consisted of ignoring your dog if they exhibited fear or anxiety because it was believed there was a risk of reinforcing these emotional states. However, you cannot reinforce emotions. Coping strategies and the behavioural response may have the potential to be reinforced. Some human interaction can be detrimental and increase the likelihood of fear and anxiety developing. Punishment-based training methods are likely to increase levels of fear and anxiety and lead to negative associations with other environmental stimuli. Tension in the lead will contribute to the dog feeling more restrained, with fewer behavioural options. It will also cause the dog to tense as they brace themselves against the pressure from the lead (known as the opposition reflex). Instead, providing the dog with the choice of whether to approach or retreat to a safe distance from which to observe enables them to feel greater control and reduces the likelihood of a dog experiencing fear and anxiety. TREATMENT OF ANXIETY There is a link between generalised anxiety and skin conditions (cortisol, the stress hormone, makes skin more sensitive and reactive; itchy skin then increases a negative emotional state and the cycle continues), digestive problems (there’s loads of interesting research on the gut-brain link), and pain-related conditions. Anxious individuals tend to have tension throughout their body which will impact on chronic pain, and anticipation of pain creates anxiety. Consequently, a full veterinary workup should always be the first step to ensure there is no underlying physical conditions contributing to the anxiety. Referral to a qualified behaviourist (see The Animal Behaviour and Training Council ) is recommended for any dog who exhibits fearful responses and/or generalised anxiety due to potential welfare implications. These conditions are likely to continue to exacerbate overtime, so seeking professional advice as quickly as possible is recommended for best chance of improving the dog’s quality of life. To best prepare dogs for a range of situations and activities, gradual adaptation from initially predictable routines to more variable schedules will create an expectation of the unexpected, leading dogs to cope better with unpredictable scenarios when they occur. Exercises to increase confidence and build resilience (recovery after mildly difficult events), as well as encouraging relaxation in specific situations (using scentwork, chews, and items to lick at), will reduce underlying anxiety. Adaptil can be provided as a plug-in diffuser for situational anxiety in the home, or as a spray for anxiety related to travel or the vets, and as a collar for more generalised anxiety. Neutraceuticals or herbal supplements may also help reduce general anxiety levels. Ensuring the dog feels safe (controlling exposure to fear-inducing events) and then altering any fearful responses (by exposing the dog to the scary thing in dilute form and associating it with something the dog loves) will automatically reduce corresponding anxiety. The behaviourist may need to liaise with the referring vet regarding psychoactive medication in cases where the dog is causing injury to itself (e.g. compulsive behaviours) or where exposure to potential triggers cannot be controlled.

Karen Wild, Dip App Psych, CCAB is an ASAB-Certificated Clinical Animal Behaviourist with over 20 years experience. She runs a full time behaviour practice ‘Pawprint’ near Peterborough, UK, working with family pets on Veterinary referral. 


Karen is a member of the Fellow of Animal Behaviour Clinicians (FABC), Full member of the Association of Pet Behaviour Counsellors (APBC) and an Animal Behaviour and Training Council (ABTC) Registered Clinical Animal Behaviourist and Animal Training Instructor (ABTC-ATI). She has authored five books ‘What your Dog Wants’, '21 Days to the Perfect Dog' and 'Being a Dog' (Hamlyn) and co-authored two with TV Vet Emma Milne. Her goal is to communicate welfare and training issues to the wider dog-owning public. Karen is resident behaviour and training feature writer for Dogs Today magazine.






by Karen Wild, Dip App Psych, CCAB 12 March 2020
1. Vet checks. Your Vet can make sure your dog isn’t poorly, in pain, and can advise you on all the parasite preventions, vaccinations, dental care and other health tips to ensure your dog is as fit as can be. Unsurprisingly, a poorly dog will show anxiety and stress! 2. Exercise. It’s not just humans that benefit from plenty of movement and fresh air. Dogs need to stay active as they enjoy sniffing, hunting around and meeting doggy friends. If your dog is anxious about other dogs, find walks and times of day where you can still get out and about. 3. Diet. Ensure that your dog gets good quality food, to maintain their general health, a good foundation for the stresses and strains that life can bring. Choose a diet that your dog enjoys, one that you can afford, and is easily available. Avoid giving titbits from your own plate - you can affect their health, cause obesity, and build harmful habits. 4. Training. Knowing how to behave in a wide variety of situations helps dogs to feel like life is predictably safe rather than unpredictable or chaotic. Using positive reward-based training methods, dogs can be taught to settle down calmly, turn to their owners for support, and turn away from all the things we would rather them not be doing! Seek out a qualified, reward-based trainer (listed on the Animal Training and Behaviour Council (ABTC) website as Animal Training Instructors). 5. Start young - as soon as you plan to get a puppy, ask your Vet about socialisation classes! 6. Design a chill-out space. Has your dog got a place they can go and rest or enjoy undisturbed? Some homes can be very busy, and dogs can find human comings and goings very stressful. Give them a safe haven, a cosy bed where nobody is allowed to disturb them. 7. Self-soothing tactics. Does your dog rely on you to entertain and settle them at all times? Find activities and toys that they can explore alone, such as those in which food can be tucked inside or licked off, or otherwise enjoyed without the need for a human to be present. 8. Routine. Most dogs enjoy knowing what the day will bring, so if you have to alter routines for example with a new baby, house move, or a holiday stay, prepare your dog gradually rather than throw them into the new situation. 9. Reassure your dog! Gone are the days when we were told to ignore our suffering anxious pooch. Stay calm yourself, and let your dog seek comfort with you. 10. Learn to understand your dog’s reactions. You and your dog are lifelong friends. They are there for part of your lifetime, but you are there for all of theirs.
by Karen Wild, Dip App Psych, CCAB 12 March 2020
Veterinary support A Veterinary check should be your first port of call. It’s common for behavioural issues to stem from an undiagnosed illness or pain-related problems. We all know how short-tempered we can feel when we are even slightly unwell! Even though your pet may look fine, a medical professional will at least rule out these causes, and/or enable treatment. Your Vet can recommend medical interventions, and can also refer you to a registered clinical animal behaviourist. Become a behaviour ‘detective’ It’s helpful to sit and make a list. What events seem to cause anxiety? Are there social causes, such as meeting other dogs, or certain types of people (for example, young children). Check the environment for specifics too. These may be obvious, such as firework noise, or planes flying overhead. Less noticeable signs (to us humans) could be scent-related, for example of other animals nearby, or of an unusual or strong aroma such as cigarette smoke or vehicle fumes. It’s likely that there are multiple factors involved too, for example, if your dog has a history of similar behaviours that have perhaps worsened, or you may have more than one pet in the home and their interactions are not helping! What can I do? Seeking professional help is a great option, but you can take steps to help your dog in the meantime. Of course, avoid problem situations in the short term, because constantly exposing your dog to sources of stress can escalate their reactions and create further problems. In the longer term, you can gradually increase contact with problem situations but this must be planned carefully. Providing a safe, quiet space to which they can retreat is a must. This isn’t a place to shut them in, but rather somewhere where your dog can choose when they need to feel secure. Some dogs enjoy an ‘open door’ crate as a haven. Provide comfy bedding and soundproof the floor and sides if you can - old blankets are ideal for this purpose. You may want to drape a lightweight cover over the top for added feelings of safety, but see what your dog seems to prefer. Redirecting your dog onto fun activities can help, as their mood will become more positive. Toys, games in which your dog searches for hidden treats, training easy tricks, or just simple reassurance and cuddles can all help. Yes, contrary to old-fashioned advice, letting your dog seek comfort with you is absolutely fine.
by Karen Wild, Dip App Psych, CCAB 12 March 2020
Tails or Heads? It’s common to assume that a dog’s wagging tail means that all is well. However, dogs will wag their tails when they are upset or agitated too, so using this as a barometer of a dog’s mood can be misleading. Look for where the tail is carried - is it high and tight, over the dog’s back? This could be that the dog is on high alert. Is the tail low and tucked underneath? It might still be wagging, but the dog isn’t feeling confident, and could be trying to appeal for a little less overwhelming situation. Or are you seeing the tail swishing from side to side? The dog could be showing a relaxed interest. Some dogs naturally have a high, curled tail which can be deceptive and harder to read. Most of all, we must consider the other body signals. At the other end of the dog, their head movements are more telling. A lowered head or crouch can be a sign that the dog is avoiding a situation, especially if the dog is responding to a hand reaching out to pet them. Dogs often try to turn away if they feel stressed or overwhelmed. If they move away, or throw themselves onto their backs, it’s time to stop what you are doing and give them some space. Stiffness of movement, freezing, pacing and panting can all be signs of stress, but there are more subtle signs too. The eyes have it Eyes are said to be windows to the soul, and the same applies to dogs. A dog that knows and trusts you will look at you to read what you are feeling. Dogs have been shown to scan our faces for reactions, even when the face is upside down (imagine times when your dog is having a belly rub, gazing up at you, for example). If the dog is avoiding eye contact, they are probably feeling pressured. It’s quite threatening to stare at a dog, so ignore old-fashioned advice to use this as some kind of control tactic. Hard staring is a sign that all is not well. Ears and mouth A happy, open, panting dog’s mouth makes everyone feel good, but a worried dog will have a tense, tightly closed mouth. If you see the dog lift a lip in a snarl, this is an extreme sign of stress, but it has been shown that young children can misinterpret it as ‘smiling’. Ears can be floppy, pricked up, with the tips curled over, or a combination of these. Learning what your dog’s ear movements mean is fascinating. When they are focused on something, perhaps ready to chase or bark, the ears rotate and point forward, sometimes one at a time! If ears are pulled tightly back, the dog could be anticipating problems or feeling uncertain and anxious. Above all, learn to look at the whole dog so that you can identify times where they might be feeling stressed and anxious, and need your support. And don’t forget to ask your Vet to check your dog over to make sure they are not unwell. Your Vet can also refer you to a qualified, registered clinical animal behaviourist for further help.
by Karen Wild, Dip App Psych, CCAB 12 March 2020
Cats are fascinating and appear to be very self-reliant pets. At other times, they can seek a great deal of attention and affection, but then take themselves off for a groom and a nap. It’s well known that a cat will not hesitate to swipe, scratch or grab a hand from which moments ago they were inviting petting. Even though we have lived alongside cats for thousands of years, it’s still common for us humans to misunderstand what our cats are trying to communicate. Cats do have facial expression, but it’s been shown that few humans can interpret them accurately. Rather than waiting for your cat to become very unhappy, with obvious signs such as hissing, growling, scratching, biting and yowling, there are always early signs of stress and anxiety that you can look out for. An upset cat can freeze or move very slowly. To an untrained eye, the cat may simply be still, but they could be crouching with their head lowered and tail held closely to the body rather than relaxed. You may see the tail tip swish. The cat’s ears may simply be held slightly back, but when very upset the cat’s ears are fully flattened on the back of their head. Those beautiful long whiskers will also be pulled back. A cat’s eyes are filled with expression, so staring eyes, fully open, with dilated pupils, are another sign that all is not well. Of course, a cat can always move away from a situation, so, allow your cat to choose their comfort zone, but don’t be surprised to learn that an unhappy cat can stay put. They may perhaps be pointing slightly away from the target of their discomfort, but are certainly not relaxed. Cats that aren’t able to escape a challenging situation can become chronically stressed. These are far more tricky signs to spot, usually because we have accepted them as the normal way our cats behave. Toileting problems such as urinating (either squatting or spraying on vertical surfaces), and/or defecation away from their normal litter box is a clear sign of problems. This can lead to related issues such as urinary tract infections and the interplay between such illness and stress needs investigating closely. Over-grooming, where bald patches appear, can be due to medical issues and must be thoroughly checked, but again, is a symptom of a cat attempting to self-soothe or habitually try to cope with ongoing anxiety. A cat that no longer plays, hides a great deal, or appears to sleep constantly (even more than usual) is another warning signal of stress. Overt signs - aggression, towards people or other cats, are commonly misunderstood as ‘rough play’ but must be heeded. Happily, help is at hand. Your Vet will give your cat a health check, so don’t delay, and seek referral to a clinical animal behaviourist who can give you, and your cat, the right directions for a calmer and happier future. See www.fabclinicians.org for a list of help in your area.
by Karen Wild, Dip App Psych, CCAB 12 March 2020
1. Good health. It’s not obvious because cats hide symptoms well, but cats become more grumpy, overgroom themselves or toilet in the wrong places when they are poorly. Make sure your cat is on a quality diet, and that they are regularly wormed and treated for fleas and other parasites. 2. Environment. Cats as a species are very focused on their environment, including establishing territory and being able to hunt and climb. If kept indoors, we must provide spaces for the cat to hide, investigate, and establish as their own. Cat trees, cardboard boxes, high spaces for them to clamber up to and of course, places where they can rest undisturbed will all promote a calmer cat. 3. Nice neighbours? Another cat staring in through your windows, peering down from trees or fence tops as your cat tries to go about their day, can be extremely stressful. Your cat might start to avoid going out, start toileting inside or worst of all, may come back with scabs and scars. Provide shelter for your cat around exit points such as cat flaps, such as plant pots so they can hide and move around without being glared at. Screen windows using cover such as paper or window frosting spray to help reduce eye contact. 4. Family ties. Cats are often good at surviving without much social contact and do not need other cats in their own home for them to feel happy. Overpopulation within a home can be very stressful for a cat, so think carefully before adding another cat to your family. 5. Routines are enjoyable. Cats find routine reassuring. They like to know where they can go, how to move around their own home, where to sleep unbothered and who they are likely to meet. Aim to have a steady routine for your cat so that they feel happy and calm and can predict that life is not going to change drastically from moment to moment. 6. Plenty of resources. Providing your cat, or cats, with a choice of food and water bowls, beds, litter trays, scratching posts and always having at least one item per cat plus one means your cats can stay calm and happy without fear of competition. 7. Learn the signs of anxiety. See our article for signs that your cat may be stressed and anxious. 8. Know your cat. If you know that your cat has always avoided being petted, don’t force it. Let your cat come to you when they’d like a fuss and be respectful of their routines. Let sleeping cats lie! 9. Other pets. Dogs, rabbits, gerbils, chickens… we do love our pets! We can’t escape the instincts of other species any more than we can ask our cat not to dip their paws into the fish tank. Take care to learn their needs, and don’t allow one to predate on the other. Your dog must be trained not to chase your cat, and your cat needs to be kept safely away from any pets they might otherwise hurt, for a harmonious home. 10. Seek help soon. If there’s a problem, no matter how minor, seek assistance from your Vet. They can check for illness or refer your beloved cat to a clinical animal behaviourist for help (see fabclinians.org )

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